The first thing you want to check with all the plumbers you consider for pipe repairs is whether they are licensed. Only ever deal with a company that has the relevant licenses in place to show that they have completed the relevant training and that they are authorized to carry out plumbing work at your home or office in your area. A plumber who isn't licensed is not one you want to take a risk with, so ensure you take the necessary steps to check their licensing before making any decisions on whether to hire their services or not.
The next step you are going to want to take is to identify what insurance the plumber has and whether it protects you in the event that he or she makes a mistake while carrying out the pipe repairs to your home. Whether the pipe is cracked or leaking above or below ground, you need to know that if the plumber makes a mistake and floods your property, that they have the insurance in place to carry out the repairs without any cost to yourself in the future.
Always take a few minutes to identify if the plumber offering pipe repair has a website. Read through the site, especially the about us page, identify how long they have been in business. If they don't have a site, don't 'be shy to ask, you have a right to know if they are a new company that opened only a few weeks or months ago, or whether they are a company that has been catering to the local community for years. Obviously the longer they have been in business the better, you will feel more confident using their services now and moving forward.
Now you are going to want to look at price. Even if you have a handful of plumbers who you are still comparing and reviewing, a price can help you. When it comes to pipe repair you may want to look for a trenchless solution which is faster, more effective and cheaper in the long run. The plumber will be able to repair your pipe within hours rather than days and the price will be a reflection of this.
Ensure that the company you choose offers a warranty. Trenchless pipe repair is a stronger and longer lasting solution, so you may find it comes with a longer warranty than if the plumber is to dig up your garden or drive to reach the pipe. The longer the warranty the more peace of mind you will have when booking their services.
Check to see what services the plumber provides. Once you have gone through this process and chosen a plumber, you will find that if you choose one who provides more than just pipe repair, you will be able to use them with confidence over and over again as and when needed.
The final thing to help you decide on who to use for pipe repair is to ask the plumber for references of clients in the local area. This is also a chance for you to go online and type the company name into your search engine and read through the independent views and forums to get honest feedback from past and current clients.